Frequently Asked Questions

Below are some frequently asked questions. Please contact us if you need further clarification or have additional questions or concerns.

 

banner How long will it take to receive my wallet certification card?

You will be able to immediately print your wallet certification card, once you pass the quiz at the end of our course. We will also mail out the original wallet certification card within 2 business days of passing the test. You should receive the hard copy in mail within 7-10 business days. There is no additional fee for the wallet card.

banner What if I don't pass the quiz at the end of the course?

The  final quiz can be taken as many times as needed to pass. Remember that all the true/false and multiple-choice questions are pulled from the course material, so you can re-review the curriculum if you don't pass the first time. There are no additional fees or charges for reattempting the quiz.

banner How long is your course(s)? Do I have to finish it all at one sitting?

Our course is designed to let you work at your own pace. The average completion time for our course is 1 to 3 hours. The course does not have to be completed all in one sitting.

banner Does your course require an outside hands-on test?

No. Our interactive training includes step-by-step video demonstrations that allow you to practice along at your own pace and detailed illustrations. This training method will cover and build the skills required to perform CPR. You will be certified upon successfully completing our comprehensive online quiz. However, your employer or State or local government may require a hands on practical test. Please check before purchasing any online course.

banner How much do your courses cost?

We offer a Basic CPR course or a Standard First Aid course for $19.95 if taken individually. We also have a combo CPR and Standard First Aid package for $24.95 or a full CPR / First Aid / AED course for $29.95. We also offer a Healthcare Provider Basic Life Support (includes AED) for $29.95. This includes unlimited access to all the study material. Each package also allows you to take the quiz as many times as needed and will allow you to immediately print the wallet card after passing the assessment. A hard copy of the wallet card will also be mailed to you.

banner What happens once I have taken the NewLife CPR online course?

After you pass the quiz, you will immediately be able to print out your wallet certification card and will also receive it via mail. After passing, you are certified, for 2 years from issue date, to confidently act in an emergency situation.

banner How long are your courses good for ?

All of our certifications are valid for 2 years from the "date of issue" of your wallet certification card. Your card will list both the Issue Date and the Expiration Date.

banner Is your certification accepted by my state?

Certification requirements can be different for various states, institutions and employers. Our instructors are trained by a nationally recognized agency. However, NewLife CPR suggests that you check your applicable organization/institution to ensure that our course(s) fulfill your specific requirements.

banner What are my choices for a method of payment?

Our automated secured system is designed to accept credit and debit cards. Your credit and debit card information provided not stored in our system. The information travels through a secured channel and our gateway to our merchant service bank account. We do not accept personal checks or money orders, unless it involves a lump sum group payment.

banner How are your instructors trained?

Our instructors are trained by a nationally recognized agency. They develop the course curriculum, quiz and the material presented in the demonstrations. Our instructors are also available for any questions or further clarification about the classes.